As an 8-year veteran in the industry, a native Austinite and a proud graduate of the University of Texas, I founded Covered Wagon Moving with customers’ needs and the realities of operating a top-rate moving company in mind.
I realized that the most important facet of making each client’s transition as smooth as possible is communication. There are a number of moving companies in the Austin area and many have “shticks” in an attempt to set themselves apart.
Most say, “Don’t worry! We’ll take care of everything – you have nothing to worry about!” Covered Wagon knows you’re not a fool. Moves can be stressful and things can go wrong, particularly when clients are kept out of the loop. So instead of simply quieting your concerns, my team and I want to address any potential issues from the start. Rather than enticing you with a buzzword or pictures of body builders carrying bookcases, Covered Wagon offers a valuable, if not “catchy,” unique characteristic: Transparency -- the recognition of customers’ right to know who is handling their valuables, what they can do to ease the process, when their movers will actually arrive, where problems can arise and why their moves cost what they cost.
This Web Site is dedicated to informing you of the moving process as completely as possible so there will be none of those dreaded “surprises” on your move day. We thank you for the opportunity to earn your business and look forward to speaking with you soon.